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Terms & Conditions

By placing an order through Salvatore you understand and agree that you are bound by these terms.

Pricing & Payments

  • All product prices on this website are in New Zealand Dollars ($NZD)
  • Prices are exclusive of delivery costs unless otherwise stated.
  • Products must be paid for at time of order.

  • Prices are correct at time of publication, however we reserve the right to alter prices for any reason, if this should happen after you have ordered a product, we will contact you prior to processing your order.


    All Salvatore are made in small batches with stock availability listed on the product page.

    Online Process

    Salvatore must receive payment of the full price for the goods before your order can be accepted. Once your payment has been received we will confirm that your order has been received and payment completed by sending an email to you at the email address you provide in the checkout process. Items will then be dispatched or made if pre-ordered.

    Privacy & Security

    You may provide information about yourself, such as your name, address, email address and telephone numbers, when you make a purchase from us. If you do not give this information, we may not be able to provide products to you.

    Salvatore collects customer information so that we can process your orders as efficiently and quickly as possible. All your information is kept secure and Salvatore will not disclose, share or sell this information to other parties under any circumstances. Salvatore does not record or hold copies of any credit card details; 

    Please view the Privacy Policy for full details

    Damaged Items

    Returns of damaged items will only be accepted if the goods were damaged when delivered to you; Salvatore checks products thoroughly for any faults before offering them to sell.

    All items returned as damaged will be inspected on receipt, please contact us first if you need to return a damaged item. Return of fdamaged items must be received within 7 days from the date of your parcel delivery.. Salvatore will then send you a replacement or offer you either a store credit or a refund to the value of the item at the time of purchase..

  • Return postage of items is at customers cost.

  • Accuracy of Product Information

    Salvatore takes great care to ensure that the description of our products are correct at the time of publication. Prices in the online store are current at time of display and subject to change without notice.

    Colour Disclaimer

    All computer monitors and mobile devices such as phones and tablets reproduce colours differently. Because of this, Salvatore cannot guarantee that what you see on your monitor will match your final item, exactly. Products such as balms and oils may have colour changes due to seasonal changes and  / or origin of the ingredient.

    Use of the Service by You

    Your right to use the Service is personal to you.

    You may not authorise others to use the Service, and you are responsible for all of your own use of the Service. You may not download, modify, transmit, or otherwise use any material from the service for public or commercial purposes. The Service’s content, information and advice are free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

    Other than connecting to the servers by HTTP requests using a web browser, you may not attempt to gain access to servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

    You agree not to disrupt, modify or interfere with the service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, and/or the service.

    Fast Delivery
    Sent same or next business day
    Secure Payments
    Ensuring your details are secure.
    Global Shipping
    Shipping to over 50 countries.